Accountancy offices struggling to find staff

A staffing crisis
The Dutch accountancy sector is facing a significant staffing crisis which threatens to undermine its stability and growth. Nearly 60% of Dutch SME accounting firms are struggling to find qualified personnel, creating operational challenges and potentially compromising service quality. This shortage is more than a temporary inconvenience. It risks becoming a structural problem with far-reaching consequences for the profession and the broader economy.

Outflow exceeding inflow
Despite a recent trend break with some young accountants starting their post-master programs, the outflow from the profession through career changes and retirement far exceeds new entrants. The situation looks set to worsen, with decreasing enrolment in accountancy education programmes pointing to an even greater shortage in the long term. Currently, two thirds of offices report staffing shortages, placing significant pressure on existing team members and creating a troubling cycle of overwork.

Negative perceptions
Public perception of the accountancy profession has become increasingly negative. Social media discussions reveal common sentiments: many view it as ‘boring’, demanding ‘too much work for too little compensation’, featuring training which is ‘too difficult and lengthy’. One response, published in accountant.nl, captured the sentiment bluntly: ‘Nobody wants to sell their soul to a big four for a lease car anymore.’ Others note ‘a lot of commitment is required, and it takes years before you get paid well compared to other finance jobs in the corporate world’.

Declining standards
The staffing crisis is affecting quality standards in the profession. Many prospective accountants find even entry-level tests challenging. This raises concerns about the declining quality of young accountants entering the field. Firms desperate to fill positions risk becoming less selective in their hiring practices, potentially compromising the profession’s high standards that are crucial for market integrity.

Market pressure on salaries
The shortage of qualified accountants has squeezed supply-demand dynamics in the labour market. With demand far exceeding supply, salaries are climbing fast. While higher compensation is necessary to attract and retain talent in the short term, it creates challenges for firms’ long-term profitability and cost structures.

Repositioning the profession
According to recent industry reporting, the NBA (Netherlands Board for Accountants) wants to ‘adjust the professional profile and reform the training, so that it is more attractive to young potential accountants’. However, this approach may address symptoms rather than causes. As one industry commentator notes, ‘a new professional profile will not solve this problem; it only affects those who have already chosen the profession of accountant’.

Innovation: a silver lining
Despite these challenges, the staffing crisis may have a silver lining, as it is driving innovation and improvement, particularly in automation and technology adoption. The pressure to do more with fewer human resources is pushing firms to find creative solutions and efficiencies. This represents market adaptation at its finest: when faced with a resource constraint, businesses naturally evolve toward more efficient operations.

Young talent and new tech
Modern accounting firms are discovering that technological innovation can make them more attractive to young professionals. Digital natives are drawn to work environments where technology plays a central role. By investing in cutting-edge solutions, accounting firms can position themselves as forward-thinking employers appealing to the next generation of accountants who expect to work with digital tools. This represents a market-based solution to talent attraction challenges.

Long-term potential
Although initial investments in automation software can be substantial, they yield long-term cost savings. Firms require fewer employees for routine tasks, reducing labour costs while decreasing errors and rework. The resulting efficiency and accuracy contribute to stronger competitive positioning. This perfectly illustrates how market pressures drive businesses toward optimal resource allocation and productivity improvements.

AI: a new frontier
Artificial intelligence represents perhaps the most transformative opportunity for the accounting profession. Machine learning algorithms can analyse complex data streams and generate insights that would be difficult or impossible to obtain manually. AI supports predictive analysis, enabling accountants to identify trends and advise clients proactively. AI solutions can also enhance compliance processes by automatically flagging anomalies and identifying potential risks.

 Written by Jason Reed